It is your right, and our desire, that you have as complete an understanding as possible regarding our services.

The biggest factor is the time element in terms of our personnel and the use of the funeral home facilities.

The maintenance of this service is unending: that is, it must be available 24 hours everyday of the year. Therefore, ours is a 168-hour work week and not the 40 hour work week which is the accepted standard.

Many phases of our work are apparent; others are not. The following analysis of some of these details will help you to understand that no two funerals are exactly alike. Traditions, customs, social standing, personal feeling, financial ability and a multitude of other influences affect each funeral. Our services must conform to each individual family's wishes and their personal and religious needs.
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PROFESSIONAL SERVICES
1. Complete Arrangements, Supervision and Directions of Funeral

• Meeting with the family to: secure vital statistic information; obtain obituary/death notice information; complete itemized cost agreement; select casket and vault of their choice; oversee all aspect of the funeral.

• Coordinate times of the following services as needed: clergy; necessary automotive equipment for convenience of family including funeral hearse; hairdresser; civic associations; fraternal organizations; cemetery or crematory; vault company; lodges or other organizations; veteran associations.

• Complete death certificate with vital statistic information

• Obtain the signature and medical information from the attending physician or medical examiner (coroner)

• File completed and signed certificate with Registrar of Vital Statistics in municipality where the death occurred, and obtain a burial permit and as many certified copies as necessary, for the family's needs.

• Call obituary/death notice to newspapers requested by family

• Care for all flowers and remove all flower cards and sympathy cards for family to acknowledge

• Print folders, prayer cards and acknowledgement cards where applicable

• Complete all necessary forms such as Veteran for flag; Veteran for marker; state and federal forms required by law; cemetery or crematory; social security

• Answer all telephone calls - give out funeral information to family, friends, lodge members, business associates and florists with regard to funeral services to be held.

2. Preparation and Care of Deceased, Including Embalming When Necessary

• Hygienically prepared to insure protection to personnel and public. A deceased who has a contagious or infectious disease requires special care and treatment in excess of the regular preparation.

• Embalming

• Shampooing and Shaving

• Dressing and Casketing

• Applying of cosmetics (extra care is necessary with regard to bruises, cuts, abrasions and burns)

• Hairdressing (professional hair dresser may be requested at additional charge.)

3. Professional Personnel and Non-Professional Assistants

• Assist in all of the above items

• Arrange flowers for best appearance

• Have attendant present during all visitations

• Preparation of Refreshments in Lounge

• Maintenance of Lounge area during wake hours

• Assist in conducting funeral service according to family wishes

The above services require an average of 80-man hours per funeral. A licensed funeral director is available following the funeral services to assist the family in filing death claim forms. In addition to all of the above, there is a licensed funeral director, embalmer, and a competent and understanding person to answer the telephone, 24 hours a day, 365 days a year. A funeral home does not close on weekends or holidays.